Library FAQs
Borrowing Books
How many items can I borrow?
You can have up to 20 items on your card at any one time. This includes the items you have not returned.
How long can I have them for?
Most books three weeks
$2 top titles two weeks
$2 rental dvds/videos one week
What can I do if I want my books longer?
You can renew items once over the phone or online by logging-in to My Account via the library catalogue. After that you need to either come in to the library with your card or the items you would like renewed. There is a maximum of two renewals per item.
Can I return my books to another branch library?
You can return your books to one of our community libraries located in Whakatane, Murupara, Edgecumbe or Ohope.
If I keep the books after the due date, do I get fined?
Yes, 20 cents a day until the item is returned.
Reserving Books
If I find an item on the catalogue but it is not available at the moment, what can I do?
We can reserve/hold the item for you or you can reserve it yourself online in the catalogue.
Will it cost me anything?
It will cost you $2 per item which is to be paid when you collect it. If the item is a rental you will be charged the rental price as well.
How will I know when it is ready for me?
We will send you a notice. You will have one week to collect the item from the library and pay the charges.