Services

• Animal Control
• Building Consents
• Cemeteries and Crematorium
• Community Funding
• Community Services and Facilities
• Disaster Mitigation Projects
• Emergency Management
• Engineering Code
• Environmental Health
• Liquor Licensing
• Parking in Whakatane
• Parks and Reserves
• Planning and Resource Consents
• Rates Information
  • FAQ About Revaluation
  • Paying Your Rates
  • Rates Rebates
  • Rates Remission (Other)
  • Remission of Rates for Maori Land
  • Remission of Rates Penalties
  • Your Rates Defined
• Rating Information Database (RID)
• Road Safety
• Roads and Footpaths
• Safer Communities
• Trees and Vegetation
• Water Supply
• Youth Council

Paying your Rates

Need to pay your rates? Here's where you can find out how.

Payment options

Rates can be paid in a variety of ways including:
• cash, cheque or eftpos at a number of our locations
• direct debit
• internet and telephone banking payment options

It is important to remember that any amount of the instalment that has not been paid by due date will incur a 10% penalty. A further 10% penalty will be added on 1 October to any rates arrears as at 1July and remain unpaid on 30 September.

Due dates for instalments 2008/09 period

Paying by direct debit

Direct Debit: With this option you are granting limited authority to the Council to debit your bank account on specific dates.

Payment options:
• Monthly payments are made on the last working day of the month
• Quarterly payments are made on the due date of the instalment
• Annual payments are taken on the first instalment due date of the year

If the due date falls on a non-business day, the payment will be made on the next business day.

How to setup Direct Debit

Print out (Get Adobe Reader) and complete a Direct Debit form below. Send the completed signed form to us.

• Rates Direct Debit form (PDF 47KB)
• Water Rates Direct Debit form (PDF 47KB) 
• Email us and we will post out a Direct Debit form

When you join the Direct Debt system you will receive a letter confirming your bank account details, commencement date and frequency of your payments.

Your rates instalment notice will inform you of the amounts and due dates for the payment of rates.

On payment days, the money you owe will be automatically paid out of your nominated bank account. All transactions will show up on your regular bank account statement. The Council will amend the amounts debited from your account each year without further action on your part. You will be notified of all changes in advance.

To make changes to your direct debit

Once set up on direct debit this can be altered by contacting us. The most common reasons are:

• Change of bank account
When changing any bank account (even if just the suffix) details a new direct debit form needs to be completed, signed and sent to us for action. We need this form no later than 7 working days before the payment is due.
• Cancel a direct debit
Contact us no later than 7 working days before the payment is due.
• Change from monthly to quarterly of or vice versa
Contact us and we can set up a new direct debit. 
 

Paying by automatic payment

Direct into our bank account

This applies when paying your rates directly into our bank account either by:
• Automatic payment,
• Telephone banking,
• Internet banking, and

It is your responsibility to ensure that the full amount of the instalment is paid by the due date. If you miss a due date a 10% penalty will be applied to any amount not paid. Our bank account details are:

Bank of New Zealand
Whakatane District Council
Bank account number: 02 0488 0055629 03

Print out (Get Adobe Reader) and complete a Automatic Payment form below. Send the completed signed form to us.

• Rates Automatic Payment form (PDF 50KB)
• Water Rates Automatic Payment form (PDF 50KB)

The information that you need to enter, that will appear on our bank statement are:

Please indicate if you paying for rates or water rate. This information is required to ensure that the payment is credited to the correct rates account.

The important number that has to be attached to the payment is the reference number for the property, this is the Valuation number. This can be found on the top right hand corner of your rates instalment notice.

The reference number belongs to the property so if you sell a property and purchase a new property the reference number needs to be changed for the new property before you next pay rates.