Whakatāne District Council encourages considerate residential behaviour. Being a considerate resident requires a bit of give and take. But what can residents reasonably expect of each other? What are neighbours required to do, and what would be nice for them to do?

The Whakatāne District Council has replaced all rural distance-based address (formerly RAPID) numbers in the district. Accurate numbers are particularly important for emergency services such as police, ambulance, fire department and Civil Defence.

Before you fly a drone (also known as "unmanned aerial vehicle" or UAV) in the Whakatāne District, there are a few things you need to know.

The Whakatāne District Council no longer manages accommodation units for older people throughout the district. Ownership transferred to Tawanui Community Housing on 1 October 2015.

Request information on a property. As Council is in the process of digitising all its hardcopy files, an electronic version of the requested file will be sent to the email address you supply. This will generally occur within 24 hours.

Property owners in the Whakatāne District are responsible for mowing the grass verges outside their own properties. The Council mows grass on rural roadsides, bridge approaches and some corners for safety purposes only.

The purposes of the Awatarariki Managed Retreat Programme are to mitigate the risk to life and property from any future debris flow events from the Awatarariki Stream catchment, and to build disaster resilience factors for the Matatā community.