Oblique aerial view of the Whakatāne District.

Services

Whakatāne District Council provides a wide range of services to its residents and ratepayers. In this section, you will find information on these services.

Sub-pages

Make payments for property rates, parking infringements, dog registrations, water rates and sundry invoices online with your credit card or a direct account-to-account transfer via your bank.

A number of our services can be accessed or requested online. If you have any questions or get stuck, give us a call on 07 306 0500.

Use our online maps to view aerial photographs, property and valuation information, water services networks, and information related to the Operative District Plan.

Whakatāne Airport is the gateway to Whakatāne, the Sunshine Capital of New Zealand.

Animal Control is responsible for ensuring that animals are looked after in a humane manner and are not menacing or a nuisance to the public.

Whakatāne District Council’s Building and Planning team plans and manages the development of the natural and built environment in the District in a sustainable manner.

Whakatāne District Council manages and operates a number of cemeteries in the district and a crematorium located at Hillcrest cemetery.

Find information you need to organise an event in the Whakatāne District.

Our Environmental Health Unit has wide ranging roles, from distributing public health information to undertaking environmental sound surveys.

Whakatāne District Council has a number of community halls available for hire for sporting, social or cultural events and private functions.

Fire and Emergency New Zealand works hard at ensuring that the District acts responsibly and safely when any form of fire is involved.

Whakatāne District Council has three community libraries in Murupara, Edgecumbe and Ōhope, and the Horizon Energy Group Library Whakatāne located in the Esplanade Mall, Kakahoroa Drive, Whakatāne.

Take a voyage of discovery into our museum collection. Search our catalogue, and use the advanced search to find specific objects in the collection. You can also find out about our latest exhibitions and events at Te Kōputu a te whanga a Toi - the Whakatāne Library and Exhibition Centre.
The Council provides a range of parking services and facilities to make accessing the town and suburbs easy and safe.

We have a number of ramps, jetties, wharves, navigational equipment and other harbour facilities for public use.

Roads and footpaths in the Whakatāne District, including how to report a fault and local Roading Report.

The Council runs a weekly kerbside rubbish collection and an alternating fortnightly greenwaste and recycling collection service in the District.

Two public swimming pools are owned and operated by the Whakatāne District Council: the Murupara Community Swimming Pool, and the Whakatāne District Aquatic and Fitness Centre.

Whakatāne District Council provides three crucial water services to the District: water, wastewater, and stormwater.