Our main offices will be closed on Thursday, 25 April and most council services will either have reduced opening hours or be closed entirely in observance of ANZAC Day. Refuse collection will take place as normal. See the full list of services and opening hours »

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Water

Whakatāne District Council manages and maintains the water network that supplies water to homes and businesses in most parts of the District. Whakatāne residents are connected to the various water supply schemes and use about 4.45 million cubic metres of water annually - that’s about 350 litres per person each day.

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Water Usage

Whakatāne District Council manages and maintains the water network that supplies water to homes and businesses in most parts of the District.

Water Rates

This page describes how water consumption rates are set and charged in Whakatāne District.

Water Metering and Detecting Water Leaks

As one of our most precious resources, water needs to be protected through efficient use. Meters put the monitoring and control of water usage in your hands. They also help detect leaks, which will save you money and water wastage.

Common Drinking Water Issues

Although we maintain our drinking water supply at the required standard, quality issues may arise due to weather conditions and other factors. These issues don’t pose any health concerns, and the water is perfectly safe for consumption.

Collecting and Using Rainwater

Rainwater is free, perpetually-renewing water supply. On this page, you will find information about installing a rainwater system.

Water Supply

Whakatāne District Council is committed to providing a reliable and safe drinking water supply system for its residents and ratepayers.

Understanding water pressure

The landscape around the Whakatāne District means water pressure can vary considerably across the district. We aim to provide water at a pressure between 300kPa and 900kPa.

Backflow Prevention

Backflow occurs when water from a customer's property flows backwards into our pipes. This can carry contaminants including dirt, pesticides, chemicals, oils and bacteria that can harm people's health.

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Whakatāne District Council's vision is to be known as the place of choice for people to live, work and play. Find out more about how we set out to achieve that through our people, initiatives, projects and governance.

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Phone: 07 306 0500

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Do it online

info@whakatane.govt.nz