Our main offices will be closed Easter Weekend. Refuse collection will not take place on Good Friday, 29 March. Areas, where refuse is collected on Fridays, will instead have collections on Saturday, 30 March. This affects the Te Teko, Edgecumbe, Poroporo and White Pine Bush areas. Refuse will be collected on all other days as normal.
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Waste Collection Day Search

Type the address or part of the address you would like to find waste collection dates for - 14 Commerce Street or Commerce Street, for example.

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Collection Times

Please note, there are no collections on Christmas Day, New Years and Good Friday. All other days, including public holidays, there are collections as usual.

Place your rubbish, recycling and greenwaste bins on the kerbside by 7:30 am on your collection day.

Remember, you place your rubbish out for collection every week. Your yellow lid recycling bin and glass crate are placed out together every second week, alternating with your greenwaste collection (if you receive it).

Collection generally occurs at about the same time each week, although this can be influenced by the weather, roadworks, breakdowns or heavy collection days. Bins will be serviced between the hours of 7:30 am and 5:30 pm. If your bin has not been serviced by 5:30 pm on your given day of collection, please contact Customer Services on 07 306 0500.

Kerbside rubbish is collected weekly, while greenwaste and recycling collections happen fortnightly on alternate weeks. The fees for this service are paid via rates, and Council supplies each urban household with a rubbish bin (80 litre), a yellow lid recycling bin (240 litre), a glass crate, and a greenwaste bin (240 litre). Rural and commercial properties just receive the rubbish bin, recycling bin, and glass crate.


Recycling

Please place all your glass bottles and jars (with lids off) in your crate and all other recyclables (paper, cardboard, tins, cans and grades 1, 2 and 5 plastics) in your yellow lid bin. Recyclables will only be collected if they are inside the crate and yellow lid bin. 

Need a new bin? Find out how to get one »

Find out more information on the recycling service »