Public Notice: Planned Water Shutdown – James St & Horrocks Ave, Whakatāne
We have a planned water shutdown this Thursday to carry out connection works as part of the Water Mains and Connections Renewal Project.
Shutdown Date: Thursday, 17 July 2025
Time: 9:00 AM – 2:00 PM
Affected Areas:
- Horrocks Ave: 2, 3, 4, 5, 5A, 6, and 8
- James St: 129 and Odd House Numbers from 137/137A to 185
Important Reminders:
- If your household relies on water for critical medical support, please make alternative arrangements.
- Store water in buckets, bathtubs, and potable containers ahead of time.
- After water is restored, mains flushing will be carried out to remove air and sediment.
- Run your outside tap closest to the road for 2–3 minutes before using indoor taps.
- Milky water is safe – it’s just air bubbles. Keep flushing until it runs clear.
We appreciate your patience while we complete this important mahi.
For questions, contact Customer Services at (07) 306 0500.