The Local Government Operational and Management Effectiveness Programme was designed in 2013 by LG Professionals Australia (NSW) in collaboration with PwC Sydney to provide local governments with a tool to help councils better communicate, control and manage their effectiveness.

The Programme is made up of an annual self-assessment survey, called Local Government Operational and Management Effectiveness Survey, that collects information from multiple councils about workforce management, finance management, operations management, risk management, asset management and corporate leadership. The information is then analysed, compared and benchmarked via a series of metrics, and delivered in a report. In addition, there is a Council Comparative Analysis Tool with more detailed information that allows councils to look at results at a deeper level, and interactively compare and analyse the survey's results across data collected from all councils that participate in the Programme. 

In mid-2015, the Society for Local Government Managers (SOLGM) provided New Zealand councils with the opportunity to join the programme. Whakatāne District Council and 25 other NZ councils joined the programme beginning with the survey covering the 2014/15 financial year. Results from this survey are below.

Local government operational and management effectiveness report – Fiscal Year 2015 - (PDF, 2.8 MB)

The information, statements, statistics and commentary contained in this report are of a general nature and have been prepared from data provided by Participating Councils. The reliability, accuracy or completeness of this information has not been independently verified.

Accordingly, whilst the statements made in this report are given in good faith, no one should act on the basis of this report without obtaining specific advice and neither LG Professionals, NSW nor PwC accepts any responsibility for the consequences of any person’s use of or reliance on the report (in whole or in part) or any reference to it.