Date: Tuesday, 10 June 2025
Time: 9:00 AM – 2:00 PM
Affected properties:
• Ferry Road: Nos. 19, 21, 21A, 23, 25
• Horrocks Avenue: No. 2
• James Street: Nos. 137–199 (Odd numbers only) and No. 184
Whakatāne District Council advises residents of a planned water shutdown in the above areas to allow for essential connection works as part of the Water Mains and Connections Renewal Project.
Important information:
If you or someone in your household relies on water for critical medical support, please make alternative arrangements during the shutdown.
We recommend:
• Filling buckets or your bathtub with water for general use.
• Storing drinking water in clean, sealed containers.
After water is restored:
• Mains flushing will be carried out to remove air and sediment.
• Please run your outside tap closest to the road for 2–3 minutes before using indoor taps.
• If water appears milky, continue flushing until it clears. This is caused by air in the pipes and is not harmful.
We appreciate your patience and apologise for any inconvenience caused.
If you have any questions, please contact Whakatāne District Council Customer Services on (07) 306 0500.