Latest update as of 4.30pm Wednesday 6 August 2025:
Kia ora whānau, the Boil Water Notice for Rūātoki has now been lifted.
The water treatment plant is back to normal after the recent heavy rain, and the water is safe to use straight from the tap.
Ngā mihi for your patience while we sorted this out. If heavy rain returns, keep an eye on our website or Facebook page, we’ll let you know if the notice needs to come back.
Boil Water Notice for Rūātoki
Due to recent heavy rainfall, the Rūātoki Water Treatment Plant’s ultraviolet (UV) treatment system is currently unable to operate effectively. The rainfall has caused increased turbidity (cloudiness) in the water supply, which prevents the UV system from fully neutralising harmful bacteria and viruses.
As a result, a Boil Water Notice is now in effect for all residents of Rūātoki.
What you need to do:
- Boil all water for at least 3 minutes before using it for drinking, cooking, brushing teeth, or preparing food.
- If using an electric kettle or jug, you may need to boil the water twice to reach this duration.
We are conducting daily water testing. The Boil Water Notice will remain in place until the water is confirmed safe to consume.
For ongoing updates, please check here, or our social media channels.
We appreciate your understanding and cooperation as we work to keep our community safe.