We're working on updating our guidelines for customers, the new information will be available here.
You can email duty.bco@whakatane.govt.nz or phone 07 306 0500.
Our main offices will be closed Monday, 26 January 2026 in observance of Auckland Anniversary. Most Council services will either have reduced opening hours or be closed entirely. Refuse collection will take place as normal. See the full list of services' opening hours »